Returns & Exchanges
The Pro Football Hall of Fame is committed to your satisfaction; if you are not completely happy with your purchase, you may return or exchange your items within 30 days of the delivery date. All merchandise must be in its original, unworn condition with all official tags and packaging intact to qualify for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the specific items you wish to return or exchange.
Prepare Your Package
Securely pack your items in the original shipping box if possible and include a copy of your packing slip or the printed return authorization form.
Ship the Merchandise
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing